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What
tasks will a National Heritage Area in the Coeur d'Alene Mining
District need to address?
As it happens, we found one already existing NHA in particular -- the National Coal Heritage Area in
West Virginia -- that, we thought had done a particularly good job of laying our its array
of tasks and obligations as an NHA.
We trust that this NHA will not mind overly much if we borrow from
their work.
Under the heading of "Identity, Marketing and Promotions," the National
Coal Heritage Area listed the following objectives:
- Establish a
design vocabulary to govern the design and fabrication of wayfinding
and interpretive signs;
- Provide clear
informational and directional signs from area entry points to visitor
attractions and services;
- Create a
unique and attractive logo for use on all informational and destination
signage and printed materials (advertising, marketing, etc.) and a
system of color coding that will link the logo with the major
interpretive themes (history, culture, technology, etc.) of the area’s
attractions;
- Develop
minimum requirements for commercial and not-for-profit use of NCHA’s
logo and brand name;
- Develop a
brand-name statement that becomes the foundation for the NCHA’s
communications strategy;
- Create a
strategic framework for packaging and product development and for
marketing initiatives based on research into changing visitor behavior
and interests;
- Establish a
public relations program and publicity campaign to cultivate support
and capitalize on low- and no-cost promotional opportunities;
- Forge
marketing partnerships with public, private and not-for profit
organizations that depend on visitor markets;
- Target market
niches where initial promotional efforts are likely to have the
greatest returns...;
- Identify
strategies and persons that can help link communities with visitors
from appropriate market niches.
In order to create "...an
organizational structure that will provide adequate financial, staff
and other resources to ensure the National Coal Heritage Area’s ability
to implement this plan and maintain long-term viability," the following
strategies were listed:
- Maintain and
strengthen a National Coal Heritage Area "Management Entity" that sets
policies and provides guidance to a director and staff who execute
policies and programs established by the "Management Entity". The
"Management Entity" should be organized to represent communities and
interest groups from the project area;
- Increase the
participation and commitment of local and regional lending
institutions, coal mining organizations, the outdoor recreation
industry and other groups on the "Management Entity" and appropriate
subcommittees;
- Develop a fund
raising and public relations capacity to build support and strengthen
the funding base;
- Establish
long-term capital, programmatic and organizational priorities;
- Create an
umbrella group of local organizations to meet semi-annually and advise
and contribute to the NCHA.
In order to "develop cooperative
partnerships which nurture capable project sponsors and viable grass
roots organizations that build human, technical and financial capacity
and support plan implementation within the NCHA region.," the following strategies were listed:
- Support the
organization and development of local project sponsors, public, private
and not-for profit groups;
- Provide
training and technical support in grantsmanship, project development,
hospitality services and associated skill areas;
- Provide
financial support to local groups and organizations for capacity
building and project development;
- Enter into
cooperative agreements with...groups to build support for increasing
tourism investments and in developing regional visitor services
capacity;
- Enter into
cooperative agreements with coal organizations (mining, services,
transportation, marketing, etc.) in encouraging protection of historic
resources; securing access to historic documents and information;
funding, development, marketing and promotion;
- Develop
programs with the National Mine Health and Safety Academy that will
promote the NCHA in national and international technology and safety
seminars;
- Develop model
inter-jurisdictional agreements to promote efforts to preserve coal
heritage resources that cross municipal and/or county borders;
- Encourage the
state of West Virginia, National Park Service and the United States
Army Corps of Engineers to maintain, improve and expand lakes, rivers
within the NCHA;
- Involve local
governments and organizations, such as the Landmarks Commission, in
support of projects and programs.
Still more objectives and lists of strategies are
articulated at the National Coal Heritage Area's "Missions, Goals and
Strategies" web page. Our own group may learn from this West
Virginia NHA's experinece by reviewing this page. We may also
give ourselves a
foretaste of what becoming a National Heritage Area may have in store
for us.
Thank you National Coal
Heritage Area!
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